Last updated: 20.02.2006
2Mix.co.uk Privacy Policy
Who we are
In this Privacy Policy references to "we" and "us" are
to Pro Acoustic Limited trading as 2mix.co.uk and Tomix.co.uk or simply as To
Mix or 2mix. company number 3260284 and VAT No. 701947344, registered office address is 180 Finchley Road, Hampstead,
London NW3 6BP.
What information we collect and how
The information we collect via this website may include:
(1) Any personal details you type in and submit, such as name, address, email
address, etc.
(2) Data which allows us to recognise you, your preferences and how you use
this website. This saves you from re-entering information when you return to
the site. This data is collected by cookies from your navigation around the
site. A cookie is a small amount of data which we send to your computer. The
data is then stored on your browser or hard disk. Most web browsers can be set
to prevent you from receiving new cookies, notify you before accepting cookies
or disable cookies altogether. Details about this can normally be found in the
Help facility provided with your browser. If you disable cookies, you will not
be able to receive personalised facilities and your progress to check out may
take longer. However, you can buy securely without the use of cookies.
The cookies store information only for as long as you are viewing the website.
If you do not want your visits to our website to be monitored in this way you
can opt-out by clicking here.
(3) Your IP address (this is your computer’s individual identification
number) which is automatically logged by our web server. This is used to note
your interest in our website.
(4) Your preferences and use of email updates, recorded by emails we send
you (if you select to receive email updates on products and offers).
What we do with your information
Any personal information we collect from you will be used in accordance with
the Data Protection Act 1998 and other applicable laws. The details we collect
will be used:-
(1) to process your order, to process any application for finance or hire
contracts etc., to maintain guarantee records and to provide after-sales service
(we may pass your details to another organisation to supply/deliver products
or services you have purchased and/or to provide after-sales service);
(2) to carry out security checks (this may involve passing your details to
HSBC plc or Barclays Bank plc or Protex or Experian, or another credit reference
agency, who will check details we give them against public and private databases
and may keep a record of that check to use in future security checks - this
helps to protect you and us from fraudulent transactions); and
(3) to comply with legal requirements (e.g. if you buy a TV or similar, we
are obliged to pass your details to the TV licensing authority).
We are Pro Acoustic Limited and we may need to pass the information we collect
to other companies/divisions within our group or parent company for administrative
purposes. We may use third parties to carry out certain activities, such as
processing and sorting data, monitoring how customers use our site and issuing
our emails for us. Our bank is Barclays Bank PLC and Credit Card payment system is powered by Protx VPS or VSP.
We would also like to inform you of various promotions, goods and services
that may be of interest to you. These would come from any of our trading names
or shops, including 2Mix and To Mix. You may be contacted by post, email, telephone,
SMS or such other means as we regard as appropriate, including new technology.
If you wish to receive these communications, please tick the "Yes"
box when entering your personal details. You may unsubscribe at a later date,
if you wish - see "Your rights" section below.
Your rights
(1) You can ask us to update your personal information by emailing precise
details of your request to privacy@2mix.co.uk. Please ensure you type "customer
details update" in the subject line of your email.
(2) You can ask us not to send you future marketing communications. To do
this, simply email privacy@2mix.co.uk. Type "No Marketing" in the
subject line and then the following in the main text:-
o your full name
o your postal address, including postcode
o your email address
We will then suppress your data from all direct marketing, although we will
still keep it for processing your order and fulfilling customer service and
after sale obligations.
Alternatively, you can post your request to the address in (3) below.
(3) You also have the right to request a copy of any personal information
we hold about you. To do this, simply write to us at the following address,
enclosing a cheque for £10 payable to Pro Acoustic Limited to cover our
administration costs:-
Customer Services (Customer Data Request)
Pro Acoustic Limited
180 Finchley Road
Hampstead
London NW3 6BP
Other Websites
This privacy policy only covers the following websites: 2mix.co.uk, tomix.co.uk
and Proacoustic.co.uk. Any other websites which may be linked to by our website
are subject to their own policy, which may differ from ours. Please contact Dee Francis Padamadan if you need any more information with regard to our copyright and privacy policies.
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